Receiving a “Welcome to Campus Clinic” email is the most important part of registration. It ensures that your School District has enrolled and that your email is listed on a school roster as a parent/guardian or as a staff member. When your School District enrolls with Campus Clinic you will receive this registration email. The email account it is sent to is the one listed on your School District Roster. Search your email inbox for the subject line: “Welcome to Campus Clinic.” If you are a Parent or Guardian of a student, it will be the email you provided to the district as a parent or guardian. If your child has multiple parents/guardians, check each person’s email account. If you can’t find it, check the spam box or any other email accounts belonging to you, your significant other, or to another parent/guardian.
If you still can’t find the “Welcome to Campus Clinic” email, try this:
Click here to visit the registration page, scroll down under the CREATE ACOUNT button and click the button that says “If your School District has enrolled, but you did not receive an email, click here.” You can input your email into this field and if that email is found on a school roster (as a staff member, parent or guardian) it will re-send the “Welcome to Campus Clinic” email. Feel free to try as many emails as you would like in this field.
If you are unsuccessful in obtaining the “Welcome to Campus Clinic” email, there is a form that you can fill out on that same page. After you fill out the form, feel free to contact our Customer Success team at 855-286-2577.
Important Note to School District Employees who have Children in the District: Registration for Campus Clinic is done as a family. If you are an employee of a School District AND you have children who attend that School District, you may receive two registration emails with two unique PIN numbers (one as a staff member and one as a parent/guardian). It is very important that you check your personal email address(es) first for the registration link. If you received an email in your personal email account, use that email and PIN to register yourself and your family instead of using your school-issued email address. This ensures your children will show up in your account. If you only received an email in your school-issued email account, you may use that email to register. However, if you do not see your children listed when you create the account, it means the parent/guardian email address for your children on their school roster is different than the one you are using.
Follow these step-by-step instructions to register for your School Wellness Program. If you are still stuck after trying this, email firstname.lastname@example.org and someone will get back to you within one business day. If you are in a hurry, call the Support Team at 855-286-2577.